M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 1 of 86
Candidate Assessment Tool
STUDENT NAME:
STUDENT ID:
ASSESSOR NAME:
UNIT CODE AND TITLE: BSBINS603 – INITIATE AND LEAD APPLIED RESEARCH
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 2 of 86
About this booklet
This Candidate assessment booklet has been designed for students undertaking face-to-face
mode of study to provide information before they undertake these assessments. It also contains
assessment tools to assess the skills and knowledge required from you to be deemed competent
in this unit.
Please read all the information given to you when you receive this assessment booklet. If you do
not understand any part of this booklet, please inform your trainer/assessor.
The assessment booklet contains three (3) parts:
PART 1: Assessment information: This part contains information on the assessment for this unit of
competency and how an assessment will be conducted throughout this unit to achieve the
competency. It includes:
• Application of the unit of competency
• Purpose of assessment
• Elements, performance evidence and knowledge evidence requirements of the unit
• Conditions, context, required resources and location of the assessment
• Assessment tasks
• Outline of evidence to be collected
• Administration, recording and reporting the requirements including special adjustments,
appeals, reasonable adjustments and assessors’ intervention.
PART 2: Assessment tasks: This part contains the information to undertake the assessment task
successfully. In each assessment task, students will find the following information:
• Task instructions
• Role play/Practical Demonstration information
• Information on resources required, where applicable.
PART 3: Appendix: This part contains the documents/templates required to complete the
assessment tasks (Part 2).
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 3 of 86
PART 1
Application of the unit of competency:
This unit describes the skills and knowledge required to plan, conduct and report on applied
research to influence strategic practices and outcomes within an organisational context. The
Assessment Information
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 4 of 86
unit also covers constructing an applied research strategy, using a range of applied research
techniques, and analysing and presenting findings.
The unit applies to leaders or managers who use applied research to enhance individual, team
and organisational performance. The intended purpose and approach to applied research may
vary across a range of contexts and organisations. In this unit, the focus is on applied research to
attain improved organisational outcomes.
No licensing, legislation or certification requirements apply to this unit at the time of publication.
Purpose of assessment:
The primary objective of assessment is to support and encourage your learning.
Assessment results give the assessor an indication of how well you learnt in class and or areas you
may need extra support.
Performance evidence:
The candidate must demonstrate the ability to complete the tasks outlined in the elements,
performance criteria and foundation skills of this unit, including evidence of the ability to:
▪ plan, conduct and report on applied research relevant to organisational strategic
practices and outcomes on at least one occasion.
In the course of the above, the candidate must:
▪ formulate a research proposal or plan which includes:
▪ specific research questions or hypotheses
▪ valid population or sample size
▪ description of the geographical, cultural, social or institutional context within which the
research will be carried out
▪ full description of the data collection methods
▪ analysis of the limitations to research design including the reliability and validity of data
▪ document and present research findings including analysis of data, valid and reliable
findings and recommendations for further research.
Knowledge evidence:
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the
elements, performance criteria and foundation skills of this unit, including knowledge of:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 5 of 86
▪ organisational communication processes and methods
▪ data collection and analysis methods, including the use of technology and technology
services
▪ legal requirements, policies, procedures and guidelines relating to research
▪ common presentation techniques and reporting methods
▪ applied research tools and methods and how they are applied
▪ organisational policies and procedures relevant to performance evidence.
Context and conditions for assessment:
To comply with the assessment conditions of this unit:
• Skills for this unit of competency will be demonstrated in Australian School Of Commerce
classroom/Computer lab located at Level 5, 123 Lonsdale Street, Melbourne, Victoria 3000.
• You will have access to suitable facilities, equipment and resources, including template
documentation, policies and procedures to undertake the assessment tasks for this unit of
competency (refer Templates)
Resources required:
The assessor will ensure that assessment is conducted in a safe environment, and you have
access to the following resources for the unit:
• PowerPoint presentation
• Access to other learning materials such as textbooks
• Access to a computer, the Internet and word-processing system such as MS Word
• Computer technology and documentation as required
• Codes of practice and standards issued by government regulators or industry groups
• Student assessment booklet
• Australian School Of Commerce Learners’ resources for the unit BSBINS603 – Initiate and lead
applied research
Clustering/holistic assessment:
There is no provision for clustering of assessments in this unit.
AQF Level
AQF levels and the AQF levels criteria are an indication of the relative complexity and/or depth
of achievement and the autonomy required to demonstrate that achievement.
All assessment tasks must ensure compliance with the requirements of AQF level and the AQF
level criteria. For more information, please visit http://www.aqf.edu.au/
Relevant Legislation
• Australian Human Rights Commission Act 1986
• Age Discrimination Act 2004
• Disability Discrimination Act 1992
• Racial Discrimination Act 1975
• Sex Discrimination Act 1984
• Code of ethics and codes of conduct
• Ethical Principles in the Workplace
• Codes of practice
• The Privacy Act 1988 (Privacy Act) and Australian Privacy Principles (APPs)
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 6 of 86
• Occupational Health and Safety Act 2004 – Applicable in Victoria
• Work Health and Safety Act 2011
Competency requirements:
To be judged competent in this unit, you must satisfactorily complete all assessment tasks to be
Competent (C) in the unit. Students with unsatisfactory completion of any of the assignment
tasks will be deemed Not Yet Competent (NYC).
Assessors will ensure that the evidence collected meets the requirements of the Rules of
Evidence (authentic, current, sufficient and valid) prior to entering results into the competency
record sheet.
Students unsuccessful at achieving “Satisfactory” for any assessment at the first attempt will be
given two opportunities for reassessment. If the student is still deemed Not Yet Competent (NYC)
after two reassessments in a unit of competency, student will be required to repeat the unit as
per the scheduled delivery of the course. For further details, refer to Australian School Of
Commerce Assessment Policy and procedures.
Assessment tasks:
To achieve competency in this unit, you must satisfactorily complete all the following assessment
tasks within the date and time specified by your trainer/assessor. This will demonstrate that you
have all the required skills and knowledge for this unit.
Simulated Environment:
The simulated environment will provide students with all the required resources (such as the
equipment and participants, etc.) to complete the assessment task. The simulated environment
is very much like a learning environment where a student is able to practice, use and operate
appropriate industrial equipment, techniques, and practices under realistic workplace
conditions.
The simulated environment consists of the following:
• The training organisation is the workplace where the student will be required to complete
their job-related tasks and activities.
• The standard operating/workplace procedures.
• You will provide the student with assistance throughout the assessment activity. The
simulated environment must meet the following criteria:
– Follow standard operating/workplace procedures.
– Use up-to-date software and equipment.
– Work within stated timelines to meet deadlines.
Assessment tasks Assessment description Location of
assessment
Assessment Task 1
(AT1):
Knowledge Test
Students are required to complete the knowledge
test to be deemed competent. The learners are
required to answer in brief. They must answer all the
questions correctly to be marked satisfactory.
Australian
School Of
Commerce
Assessment Task 2
(AT2):
Project
This assessment includes a series of tasks and
activities you are required to perform in a simulated
work environment.
Australian
School Of
Commerce
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 7 of 86
– Gain experience in the challenges and complexities of dealing with multiple tasks.
– Experience prioritising competing tasks and dealing with contingencies.
– The simulated environment to work with others in a team.
– The simulated environment is sufficient to communicate, contribute and participate in tasks
and activities.
– The simulated environment is sufficient to work independently and manage workload.
Outline of evidence to be collected:
You must submit the following evidence to be marked competent for this unit. Your assessor
willensure that the evidence submitted meets the Rules of Evidence which are valid, sufficient,
current and authentic.
Assessment Task 1
(AT1):
Knowledge
Test
• Answer all questions correctly in the Knowledge Test Questions and
submit to your assessor electronically.
• Complete and sign the cover sheet for assessment task
Assessment Task 2
(AT2):
Project
• Produce all required evidence electronically.
• Complete and sign the cover sheet for assessment task.
You must read and follow this information carefully while completing assessments for this unit of
competency and if you are unsure of any instruction, please contact your Trainer/assessor to
clarify.
The assessments are intended to be equitable, fair and flexible.
Instruction for learner
Prior to the commencement of the assessment:
The assessor will explain the Assessment Conditions and advise you prior to conducting
observation/assessment:
o what will occur throughout the assessment process
o when the assessment will occur (Date and Time)
o the level of competency expected
• Prior to the commencement of the assessment, you will be given the copy of the
Candidate Assessment Pack.
During the assessment:
• During role play/ practical demonstration, your trainer may be required to act as a student,
where required, but trainer/assessor will not interfere with the assessment.
• If the assessment activities might impact your safety or that of others, trainer/assessor will
stop the assessment immediately.
• Your trainer/assessor will confirm assessment submission details for each assessment task.
• You are required to mention your name and student Id in either header or footer of the
assessment document to be submitted.
Submission of assessment:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 8 of 86
You must ensure that the completed assessment tasks are submitted along with the assessment
cover sheet:
• ALL tasks must be completed in legible English. It is preferred that the tasks submitted for
assessments are typed.
• You must submit all assessments on or before the due date specified by the assessor as per
the training plan.
• Extensions for individual assessment tasks may be negotiated in specific circumstances with
your assessor/trainer. However, you need to provide genuine evidence documents when
seeking an extension to due date (e.g. extensions due to illness will require a medical
certificate). To arrange an extension, you must speak to your assessor prior to the due date.
Extensions must be confirmed by the trainer in writing.
• You are permitted to use dictionaries and to seek support (as required) unless it puts in
jeopardy the integrity of the assessment, your assessor will let you know if this is the case.
• Unless the assessment task specifically allows pair work or group activities such as
brainstorming, you must submit your own original work and must not copy the work of other
students. Plagiarism is unacceptable.
• You must complete the student’s declaration.
After Submission of assessment:
• Once you have completed and submitted assessment to trainer/assessor, your
trainer/assessor will mark the submitted assessment and will arrange a time with you for the
feedback discussion and to advise if there are any further steps for them to take.
• You will be provided with:
o clear and constructive feedback based on the assessment decision
o information on ways of overcoming any identified gaps in competency revealed by
the assessment
o the opportunity to discuss the assessment process and outcome
o information on reassessment and the appeals process
o an opportunity for reassessment, if appropriate
• This unit is not graded, and the student must complete and submit all requirements for the
assessment task for this unit of competency to be deemed competent.
Assessment outcomes: –
For unit of competency:
There are two outcomes for assessments: C = Competent and NYC = Not Yet Competent
(requires more training and experience).
You will be awarded C = Competent on completion of the unit when the assessor is satisfied that
you have completed all assessments and have provided the appropriate evidence required to
meet all criteria in line with the Rules of Evidence. If you fail to meet this requirement, you will
receive the result NYC = Not Yet Competent and will be eligible to be re-assessed in
accordance with the Australian School Of Commerce Assessment Policy and Procedures.
For assessment task:
There are two assessment outcomes for tasks. S = Satisfactory and NS = Not Satisfactory.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 9 of 86
On the individual assessment cover sheet for assessment tasks you will be marked Satisfactory, if
you have completed the task successfully, submitted all evidence and satisfied the assessment
criteria and Not Satisfactory, if you have not completed the task, the evidence is not sufficient or
does not meet the requirements of the assessment criteria.
Recording an assessment result:
Once the assessments have been completed, the assessor will record the assessment results on
the student assessment record sheets and all results will be approved by the Training Manager.
Assessors will check that you have completed the signed student declaration prior to filling out
the assessment sheet.
Retaining assessment records:
Australian School Of Commerce will securely retain all completed student assessment items for
each student for a period of six months from the date on which the judgement of competence
for the student was made. Australian School Of Commerce
will also retain sufficient data to be able to reissue AQF certification documentation for a period
of 30 years.
The assessor will ensure that the student records are securely retained and stored in accordance
with the Australian School Of Commerce record management policy accessible by the Student
Administration Officer.
Re-assessment:
If you are unsuccessful at achieving competency at the first attempt, you will be given two
further opportunities for re-assessment at a mutually agreed time and date. For further details,
refer to the Australian School Of Commerce Assessment Policy and Procedures. As this is a
competency-based program, the assessment continues throughout the program until you either
achieve Competency in the assessment tasks or a further training need is identified and
addressed.
Student access to records:
You have the right to access current and accurate records of your participation and results at
any time. You can request a copy of your records (results or attendance progress) by
contacting the student administration or assessor.
Support:
You may seek clarification about the assessment information and the instructions and tasks at
any time from the assessor.
Reasonable adjustments and special learning needs:
Australian School Of Commerce works to ensure that students with recognized disadvantages
can access and participate in education and training on the same basis as other students.
Disadvantages may be based, for example, upon age, cultural background, physical disability,
limited or non-current industry experience, language, numeracy or digital literacy issues.
Where pre-training interviews and LLN assessments reveal that a student may require special
support or where, after enrolment, it is made apparent that the student requires special support,
reasonable adjustments will be made to the learning environment, training delivery, learning
resources and/or assessment tasks to accommodate the particular needs of the student. An
adjustment is reasonable if it can accommodate the student’s particular needs, while also
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 10 of 86
taking into account factors such as the student’s views, the potential effect of the adjustment
on the student and others and the costs and benefits of making the adjustment.
Any adjustments made must:
• be discussed, agreed and documented in the assessment record
• benefit the student
• maintain the integrity of the competency standards and course requirements as stipulated
in the training package
• be reasonable to expect in a workplace.
Reasonable adjustment may consist of:
• providing additional time for students to complete learning and assessment tasks
• presenting questions orally for students with literacy issues
• asking questions in a relevant practical context
• using large print material
• extending the course duration
• Presenting work instructions in diagrammatic or pictorial form instead of words and
sentences.
Complaints and appeals:
If you are dissatisfied with an assessment outcome, you may appeal the assessment decision. In
the first instance, you are encouraged to appeal informally by contacting the assessor and
discussing the matter with them. If you are dissatisfied with the outcome of such discussion, you
may appeal further to training manager. If you are still dissatisfied, you may appeal formally and
in writing to have the result reviewed. For more information, refer to the Assessment Policy and
the Complaints and Appeal Policy and Procedure available in Australian School Of Commerce
Website.
Assessor intervention:
Assessors will check if you are ready for the assessment and defer the assessment if you are not.
Feedback will be given to you at the completion of the assessment. During role play, the
assessor may act as a client or employer, where required, but the assessor will not interfere with
the assessment. If the assessment activities might impact on your safety or that of others, the
assessor will stop the assessment immediately.
Plagiarism, cheating and assessment dishonesty:
Australian School Of Commerce considers plagiarism and cheating as a serious misdemeanor.
Evidence of plagiarism and cheating is treated on a case by case basis and the consequences
for students engaging in such practices may include failure of the assessment or unit or exclusion
from the course. For more information, refer to Australian School Of Commerce’s Assessment
Policy and Procedures.
Note: Referencing is a way of acknowledging the source of information that a person uses to
research your assignment. References should be provided whenever someone else’s words.
Ideas or research is used. One should also provide references for any information used. Website,
journals, Research paper, Blogs, article and any other online sources needs to be referenced.
Assessor feedback:
Assessors will provide feedback on the assessment that you have submitted. This can identify
your strengths and weaknesses or be an overall comment on your submission. A copy of the
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 11 of 86
feedback along with your submission will be given to you and you must keep a copy of it
throughout the completion of the course.
Student Declaration:
Make sure you understand what is required of you before signing this agreement.
Please sign and date this agreement before you begin the assessment process.
I…………………………………………………………………… (Student Name) have read and understand the
information provided above and also understand and accept that any act of plagiarism and
academic dishonesty may have penalties including cancellation or suspension of my enrolment
with Australian School Of Commerce. The assessment has been explained to me. I understand
the following:
• I can discuss any special needs I have with my assessor.
• How the assessment decision will be made.
• I can re-attempt the assessment if I need to.
• I can discuss my assessment result if I am unhappy with the decision.
• I have been told the date, time and place for assessment.
I further declare that:
• All assessment work submitted for this unit competency is my own original work and
plagiarism and collusion has not occurred.
• Assessment work has not been copied or submitted for any other unit/course.
• I have taken proper care and effort to ensure my work has not been copied by another
person.
• I have retained a copy of this assessment for my own records in the event I have to
reproduce my work.
• I am aware that any assessment deemed unsatisfactory will require me to undergo
reassessment which may be different to the one originally submitted.
Student signature: ……………………………………………………… Date: ……/……/…….
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
True Education Pty Ltd Trading as 1. Australian School Of Commerce 2. Technical Electronics Centre
Candidate Assessment tool ABN: 63 135 095 957|Version no: 5.05
Page 12 of 86
PART 2
Assessment tasks
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 13 of 86
Assessment Task Cover Sheet Task 1 (AT1)
Student details
Student Name: Student ID:
Assessment details
Unit of Competency: BSBINS603 – INITIATE AND LEAD APPLIED RESEARCH
Assessment Task 1: Knowledge test
Date of Submission:
Assessment Outcome
Attempt 1 Satisfactory Not Satisfactory
Attempt 2 Satisfactory Not Satisfactory
Attempt 3 Satisfactory Not Satisfactory
Feedback:
Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this
assessment task is original and has not been copied or taken from another source except where this
work has been correctly acknowledged. I have made a photocopy or electronic copy or
photograph of my assessment task, which I can produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid, reliable
and flexible assessment of this student, and I have provided
appropriate feedback. I also declare that I have undertaken
the indicated assessment integrity checks
Check for plagiarism Software Yes No
Check for copying/collusion Yes No
Check for authenticity (own work) Yes No
Cheating or use of model answers Yes No
Student: I have received,
discussed and accepted my
result as above for this
assessment and I am aware of
my appeal rights.
Signature: …………………………………………………
Signature: …………………………..
Date: ………………………………………………………..
Date: …………………………………..
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 14 of 86
Assessment task 1: Knowledge Test
Required documents and equipment:
▪ Computer with internet connection to refer to various programs such as MS word, MS excel,
MS PowerPoint or any other recognised software program.
▪ Australian School Of Commerce Learners’ resources for the unit BSBINS603 – Initiate and
lead applied research (organised by the trainer/assessor)
▪ Learner’s notes
Instructions for students:
▪ This assessment will be conducted in ASOC’s Campus with access to the resources listed
above.
▪ You must answer all knowledge questions as part of this assessment and submit answers in
electronic copy.
▪ Do not start answering questions without understanding what is required from you. Read
the questions carefully and critically analyse them for a few seconds, this will help you to
identify what is really needed.
▪ No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
▪ Your trainer/assessor may ask relevant questions on this assessment task to ensure that this is
your own work.
▪ You will be advised to read instruction given in this document before starting assessment.
▪ Your trainer/assessor will clearly explain the assessment process and tasks to be completed.
▪ Please make sure you understand what evidence is required to be collected and how.
▪ Be concise to the point and write answers according to the given word-limit to each
question and do not provide irrelevant information. Be careful, quantity is not quality.
▪ Be careful to use non-discriminatory language. The language used should not devalue,
demean, or exclude individuals or groups on the basis of attributes such as gender,
disability, culture, race, religion, sexual preference or age. Gender inclusive language
should be used.
▪ When you quote, paraphrase, summarise or copy information from the sources you are
using to write your answers/research your work, you must always acknowledge the source.
▪ Please make sure you know your rights and the Complaints and Appeal process.
▪ Please make sure you discuss any special needs or reasonable adjustments to be
considered during the assessment
▪ Please ensure that you must have all the required resources needed to complete this task.
▪ You will be marked for all responded questions.
▪ Answers must demonstrate an understanding and application of relevant concepts, critical
thinking, and good writing skills.
▪ Your Trainer/Assessor will provide the feedback and notify you when results are available.
▪ If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).
▪ If at least one of the assessment task is deemed Not Satisfactory (NS), then the unit
outcome is Not Yet Competent (NYC).
▪ Once all assessment tasks allocated to this Unit of Competency have been undertaken,
trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome
will be either Competent (C) or Not Yet Competent (NYC).
▪ You are required to mention your name and student Id in either header or footer of the
assessment document to be submitted.
▪ Please refer Instruction for learner in Part 1 for more information.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 15 of 86
Planning the assessment
Access all resources mentioned in required resources, either printed copies or access via the
internet.
▪ You must answer all questions in the knowledge test assessment.
▪ Time allocated to complete this assessment is 4 hours.
▪ Assessor will set a time to provide feedback.
Resubmissions and reattempts:
▪ Where a student’s answers are deemed not satisfactory after the first attempt, a
resubmission attempt will be allowed. Students will be given total 3 attempts including 1
original plus 2 reassessments.
▪ Student may speak to their Trainer/Assessor if student have any difficulty in completing this
task and require reasonable adjustments (e.g. can be given as an oral assessment).
Evidence specifications:
At the end of the assessment, student will be required to submit the following evidence
▪ Completed assessment task with all questions answered.
▪ Completed and signed cover sheet for the assessment.
Knowledge Test
Question 1
Describe communication processes and the importance of such when conducting
applied research.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 16 of 86
Question 2
Describe four communication methods that you may consider using in relation to
applied research.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 17 of 86
Question 3
Explain three data collection methods. Include at least one manual method, as
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 18 of 86
well as one method that uses technology and one method that uses technology
services.
Question 4
Explain three data analysis methods. Include at least one manual method, as well
as one method that uses technology and one method that uses technology
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 19 of 86
services
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 20 of 86
Question 5
Explain legal requirements that apply to the handling and storing of data when
conducting research.
Question 6
Explain legal requirements that apply to the privacy of data when conducting
research.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 21 of 86
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 22 of 86
Question 7
Explain legal requirements that apply to freedom of information when conducting
research.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 23 of 86
Question 8
Explain the key steps in the applied research process that may be referred to in
policies, procedures and guidelines relating to applied research.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 24 of 86
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 25 of 86
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 26 of 86
Question 9
Describe three presentation techniques that could be used for applied research.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 27 of 86
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 28 of 86
Question 10
Describe two ways of reporting on research.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 29 of 86
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 30 of 86
Question 11
Outline three examples of applied research tools and how they are applied during
research.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 31 of 86
Question 12
Give three examples of applied research methods and outline how they are
applied
during research.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 32 of 86
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 33 of 86
Knowledge Test Checklist- This must be completed by the assessor.
After the student has completed the Knowledge Questions, the assessor is required to
complete the checklist provided below.
Questions Was the students'
response satisfactory?
satisfactorysatisfactory? Assessor to tick the correct option (Yes/No) Yes No
• Describe communication processes and the importance
of such when conducting applied research.
• Describe four communication methods that you may
consider using in relation to applied research.
• Explain three data collection methods. Include at least
one manual method, as well as one method that uses
technology and one method that uses technology
services.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 34 of 86
• Explain three data analysis methods. Include at least one
manual method, as well as one method that uses
technology and one method that uses technology
services
• Explain legal requirements that apply to the handling and
storing of data when conducting research.
• Explain legal requirements that apply to the privacy of
data when conducting research.
• Explain legal requirements that apply to freedom of
information when conducting research.
• Explain the key steps in the applied research process that
may be referred to in policies, procedures and guidelines
relating to applied research.
• Describe three presentation techniques that could be
used for applied research.
• Describe two ways of reporting on research.
• Outline three examples of applied research tools and how
they are applied during research.
• Give three examples of applied research methods and
outline how they are applied
Assessment Outcome
(Assessor to tick the
appropriate outcome)
Satisfactory
Not Satisfactory
Not Completed
Assessor Comments
Assessor Signature
Assessment Date
Student Signature
Assessment Task Cover Sheet Task 2 (AT2)
Student details
Student Name: Student ID:
Assessment details
Unit of Competency: BSBINS603 – INITIATE AND LEAD APPLIED RESEARCH
Assessment Task 2: Project
Date of Submission:
Assessment Outcome
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 35 of 86
Attempt 1 Satisfactory Not Satisfactory
Attempt 2 Satisfactory Not Satisfactory
Attempt 3 Satisfactory Not Satisfactory
Feedback:
Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this
assessment task is original and has not been copied or taken from another source except where this
work has been correctly acknowledged. I have made a photocopy or electronic copy or
photograph of my assessment task, which I can produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid, reliable
and flexible assessment of this student, and I have provided
appropriate feedback. I also declare that I have undertaken
the indicated assessment integrity checks
Check for plagiarism Software Yes No
Check for copying/collusion Yes No
Check for authenticity (own work) Yes No
Cheating or use of model answers Yes No
Student: I have received,
discussed and accepted my
result as above for this
assessment and I am aware of
my appeal rights.
Signature: …………………………………………………
Signature: …………………………..
Date: ………………………………………………………..
Date: …………………………………..
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 36 of 86
Assessment task 2: Project
Required documents and equipment:
▪ Computer with internet connection to refer to various programs such as MS word, MS excel,
MS PowerPoint or any other recognised software program.
▪ Simulated work environment
▪ Australian School Of Commerce Learners’ resources for the unit BSBINS603 – Initiate and
lead applied research
(organised by the trainer/assessor)
▪ Learner’s notes
▪ Appendix 1 (provided by trainer/assessor)
▪ Templates Attached
Instructions for students:
This is a Project-based assessment where you are required to read the scenario provided and
complete the activities at the end of this task. This assessment also includes role play activities.
▪ This assessment will be conducted in ASOC’S Campus with access to the resources listed
above.
▪ Student must read and respond to all criteria of this assessment task and submit answers in
electronic copy.
▪ No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
▪ You will be advised to read instruction given in this document before starting assessment.
▪ Your trainer/assessor will clearly explain the assessment process and tasks to be completed.
▪ Please make sure you understand what evidence is required to be collected and how.
▪ You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.
▪ Be concise provide explanation according to the given word-limit and do not provide
irrelevant information. Be careful, quantity is not quality.
▪ Be careful to use non-discriminatory language. The language used should not devalue,
demean, or exclude individuals or groups on the basis of attributes such as gender,
disability, culture, race, religion, sexual preference or age. Gender inclusive language
should be used.
▪ When you quote, paraphrase, summarise or copy information from the sources you are
using to write your answers/research your work, you must always acknowledge the source.
▪ Please make sure you know your rights and the Complaints and Appeal process.
▪ Please make sure you discuss any special needs or reasonable adjustments to be
considered during the assessment
▪ Please ensure that you must have all the required resources needed to complete this task.
▪ You are required to mention your name and student Id in either header or footer of the
assessment document to be submitted. Your Trainer/Assessor will provide the feedback and
notify you when results are available.
▪ If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).
▪ If at least one of the assessment task is deemed Not Satisfactory (NS), then the unit
outcome is Not Yet Competent (NYC).
▪ Once all assessment tasks allocated to this Unit of Competency have been undertaken,
trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome
will be either Competent (C) or Not Yet Competent (NYC).
▪ You are required to mention your name and student Id in either header or footer of the
assessment document to be submitted.
▪ Please refer Instruction for learner in Part 1 for more information.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 37 of 86
Planning the assessment
▪ Access all resources mentioned in required resources, either printed copies or access via
the internet.
▪ Time required for assessment: 16 hours (this will be completed over multiple sessions but
student must submit assessment on or before the due date provided by the
trainer/Assessor). Role play is allocated 10 minutes per student per role play activity.
▪ Complete and submit the assessment on the date given by the Assessor.
▪ Assessor will set a time to provide feedback.
Resubmissions and reattempts:
▪ Where a student’s answers are deemed not satisfactory after the first attempt, a
resubmission attempt will be allowed. Students will be given total 3 attempts including 1
original plus 2 reassessments.
▪ Student may speak to their Trainer/Assessor if student have any difficulty in completing this
task and require reasonable adjustments (e.g. can be given as an oral assessment).
Evidence specifications:
At the end of this assessment, you will be required to submit following evidence before due date
specified by the assessor.
▪ Completed and signed Assessment cover sheet
▪ Documentation must be submitted electronically.
Case Study
Scenario Overview
You are the Operations Manager at the College, and part of your job is to
manage the research that is conducted within the College and conduct applied
research that enhances the College’s staff members’, the team’s and the
organisation’s performance.
All applied research is to be conducted in-house, relying on staff time, as there is
no budget for research currently.
To assist with the selection of research subjects, the Management Team has drawn
up a Research Statement that sets out a number of areas that they feel could
benefit from applied research.
You are required to read the below given company overview, strategic business
plan, policies and procedures and research statement and develop a research
plan for one of the following topics:
• Analysis of industry specific industry trends, statistics and issues to identify
opportunities for the company’s growth and to develop its learning capacity.
• Collection of data to assist in informed decision-making in all areas of the
business.
• Risk management methods to assist in managing current and potential risks.
• Overcoming obstacles to WHMS implementation.
• Cutting edge employment and recruitment procedures.
• Analysis of strategies, policies, practices, or work processes developed and
implemented and to assess their effectiveness and the need for change.
• An evaluation of methods used to support student learning.
• An evaluation of the College’s physical environment’s impact on learning.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 38 of 86
• Application of theories that relate to dynamics within the workplace,
employee performance and development.
CASE STUDY
King Edward VII College has been operating since 2010. The College is based in
Melbourne CBD and has an additional campus in Sydney. The College offers a range of
courses in management, marketing, human resources and international business. It
currently has 195 students enrolled across all of its courses and both campuses.
Courses are offered at all levels, from Certificate II to Graduate Diploma.
King Edward VII College is very popular due to its competitive pricing structure,
innovative teaching methods and state-of-the-art facilities.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 39 of 86
Academic Manager
Administration Manager Office assistant
Finance Manager
Operations Manager
CEO
Assessors and
Trainers
Sales and Marketing
Manager
Sales and Marketing
Assistant
Promotions Officer
Human Resources
Manager
Student Services
Officer
Receptionist
The College currently employs 25 staff members that include the CEO, a Finance
manager, Sales and Marketing Manager and Sales and Marketing Assistant,
Promotions Officer, Human Resources Manager, Operations Manager, Administration
Manager, Office Assistant, a Receptionist, an Academic Manager, Student Services
Officer and approximately 14 trainers and assessors. There is also a Board of Directors
consisting of the four owners of the company.
King Edward
VII College
Strategic Business
Plan
Board of
directors
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 40 of 86
2020 – 2022
Executive Summary
Established in 2010, King Edward VII College is a Registered Training Organisation (RTO)
that provides training to students in business and management.
Our principal purpose is to provide high-quality training services to satisfy students’
needs.
Our training is nationally recognised and accredited to meet vocational and
educational standards. Courses are designed by highly qualified staff with extensive
industry and training experience to achieve teaching and learning excellence,
flexibility and personal satisfaction.
We draw on our established relationships with industry and other stakeholders to ensure
our courses are appropriate to the demands of our clients and consistently meet their
expectations.
Quality is maintained in compliance with the national VET Quality Framework and
through our continuous improvement system.
A key objective is to develop the required knowledge and skills for clients to
be job ready and competently undertake their chosen roles in a wide range of
business areas.
Mission
King Edward VII College provides high-quality industry training that engenders
participation and achievement.
Strategic Objectives
1. To be a leader in vocational education and training
2. To be a leader in innovation in the vocational education and training sector
3. To establish and maintain high-quality infrastructure supporting clients and staff
4. To be well-led, high performing, profitable and accountable
5. To develop our people and resources
Values
The core values underpinning our activities are:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 41 of 86
1. Sustain excellence in training and assessment.
2. Promote innovation across all of our business operations.
3. Be a collaborative and caring community.
4. Embrace difference and diversity.
5. Demonstrate integrity and equality of opportunity in all activities.
6. Operate with openness and accountability.
Overview This new business plan reflects our approach in the coming years. We commenced
operations in 2010 with relatively low student numbers which then increased
significantly.
We do not expect these numbers to increase significantly over the period 2020 – 2022
as we are currently nearing capacity in our Melbourne and Sydney campuses.
We also expect stable costs for our existing campuses with no major increases
expected. However, there will be a significant financial investment required for the new
campuses.
Resourcing
Financial
Due to the success of the College to date, there are significant cash reserves to fund
the new campuses, plus general initiatives, including quality training and assessment
and continuous improvement and innovation.
Staffing
Regarding staffing, existing staff will perform key functions across the new campuses
such as human resources and marketing. They will also perform any new functions
arising such as responsibility for quality and innovation.
Operational Objectives
The following identifies the operational objectives we plan to achieve in pursuit of our
strategic objectives.
2020 Priorities Key performance indicators
July Improve website
information to attract more
students
10% increase in students by
June 2021
Improve market share by 5%
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 42 of 86
September Conduct annual internal audit The audit conducted, and
continuous improvement
identified
October Develop and implement a
cultural sensitivity and
awareness program for staff
All staff trained in
cultural awareness
December Staff performance reviews All staff performance
reviews conducted
2021 Priorities Key performance indicators
January Identify staff required for
new campuses
Staff recruited and in place
January Provide information
sessions showcasing the
College (existing
campuses)
Identify at least 50 potential
sign ups
March Develop online learning
for all courses
All courses offered online by
end 2021
July Conduct annual internal
audit
Audit conducted, and
continuous improvement
identified
Increase student numbers by
12% by June 2021
November Staff performance
reviews
All staff performance reviews
conducted
2022 Priorities Key performance indicators
February Undertake scoping study
for possible offshore
campus
Scoping study completed by
June 22 and decision made as
to whether to proceed
July Conduct annual internal
audit
Audit conducted, and
continuous improvement
identified
November Staff performance
reviews
All staff performance reviews
conducted
The Market Market characteristics & conditions
King Edward VII College has two broad segments to its target market consisting of
people wishing to gain entry to the industry, as well as people already working in
business and management who want to formalise or develop their skills.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 43 of 86
Workforce needs for this sector have been identified as the need to develop an
adaptive, responsive and diverse workforce, keep up with technology and to build
effective leadership and management skills.
This has informed King Edward VII’s choice of course delivery.
We also intend to capitalise on market needs for delivery of blended (classroom and
online), as well as online courses.
There are many training providers in our sector and King Edward VII seeks to offer a
point of difference through our competitive pricing structure, innovative teaching
methods and state of the art facilities.
Although we will be setting up new campuses in Brisbane and Adelaide in mid 2021
and commencing in the new financial year (July 1) we expect these to be loss leaders
initially. Our main aim is to build our brand. We do not expect there to be more than 50
students in each campus in the first year, as these locations are less popular than
Sydney and Melbourne but are important for building our brand.
Situation Analysis Strengths Weaknesses
• Price, value and quality
• Clear understanding of student
requirements
• Delivery mode suitable for client
requirements
• High quality learning & assessment
materials
• Committed to quality ethical practice
• Ability to adapt to changing market
conditions
• Effective and practical policies and
procedures
• Competitive pricing
• Friendly organisational culture
• Level of available finance for investment
• Focus on business and
management courses only
• Substantial investment in
Brisbane and Adelaide meaning
large financial outlay
• High staff turnover of trainers
• Lack of diversity in workforce
Opportunities Threats
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 44 of 86
• Potential for offshore delivery
• Target market experiencing growth
• To target other States and Territories
• Current portfolio of courses popular
in target markets
• Potential to apply for Government
funding
• Explore innovative processes and
product offerings
• Changes in Industry/ Government
legislation affecting students
• Adverse effects of government policies
• High level of competition
• Other RTO’s bad/ malpractice
creating poor perception of training
providers to clients
• Predicted uncertainties in the world
economy impacting level of demand
for training
• Low price competitors
• Failing to satisfy clients demands
Marketing Strategies
Potential students make their decisions based on the reputation of the organisation,
quality of courses, pricing, employment options and personal recommendations
amongst other factors.
Our strong vocational emphasis and continual industry consultation will ensure our
courses are appropriate to develop the skills and knowledge currently demanded by
employers and students.
Our market decisions are based on extensive and continuous market research,
targeting market segments and clients within industry. We collect our data from a
variety of sources including current and potential clients, VET and business sectors,
competitors, media and government along with many other sources.
We plan to develop our market share by:
• Offering online and blended learning
• Providing face to face information sessions
• Improving our web site
• Continually improving the quality of service given to clients’ pre-enrolment,
during course delivery and through the provision of support services while
remaining price competitive
• Focusing on the provision of courses required by industry
• Maintaining effective communication channels with all stakeholders to
ascertain industry requirements and then develop products and
manage services accordingly
• Continually improving communication channels with all our stakeholders,
ensuring a flow of timely and accurate information to facilitate effective
planning and decision making
• Consistently satisfying individual client needs and demands at the same time
as developing the knowledge and skills required by industry
• Targeting identified growth markets with planned, market appropriate
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 45 of 86
campaigns employing a variety of promotional strategies and advertising
mediums
• Offering attractive fee structures to our clients
• Continually improving the skills, knowledge and effectiveness of King Edward VII
College through our commitment to training and development
• Regularly reviewing the effectiveness of all our operations and making
improvements when and where necessary.
King Edward VII College
Research Statement Introduction
King Edward VII College is committed to supporting ongoing research into all aspects
of its operations in order to meet the ongoing objective of being a respected learning
organisation. We are also committed to research into leadership theories,
methodologies and strategies in order to develop our internal learning and those of our
clients.
Priorities for research include:
• Analysis of industry specific industry trends, statistics and issues to identify
opportunities for the company’s growth and to develop its learning capacity.
• Collection of data to assist in informed decision-making in all areas of the
business.
• Risk management methods to assist in managing current and potential risks.
• Overcoming obstacles to WHMS implementation.
• Cutting edge employment and recruitment procedures.
• Analysis of strategies, policies, practices, or work processes developed and
implemented and to assess their effectiveness and the need for change.
• An evaluation of methods used to support student learning.
• An evaluation of the College’s physical environment’s impact on learning.
• Application of theories that relate to dynamics within the workplace,
employee performance and development.
Organisational learning strategy Introduction
This organisational learning Strategy sets out the learning and development
strategies that will be implemented by King Edward VII College in the period 2019 to
2022. It supports the achievement of the goals set out in the company’s Business
Plan. It has been developed in consultation with the company’s management and
staff. It has been approved by Senior Management, who is also responsible for
implementing this Strategy.
Purpose
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 46 of 86
This strategy is part of the King Edward VII College’ strategic planning process. Its
purpose is to link the management and staff’s learning and development activities
with the company’s business needs and to establish priorities, procedures and plans
for the relevant activities and resources.
Learning and development supports the achievement of the company’s strategic
goals and Human Resources objectives by ensuring that management and staff
have the know-how and expertise to achieve them.
Commitment
King Edward VII College is committed to ongoing training, up-skilling and
development of its management and staff to ensure that the company maintains its
competitive edge in the marketplace. This commitment is part of the company’s long-
term policy of supporting the development of staff there by enhancing the level of
individual’s core workplace skills, which will be reflected
in the improved performance of the whole organisation.
Communication procedures
The development and implementation of an effective evaluation system is an
important element in organisational learning programs. This determines how effective
the learning and development has been at enhancing individual and company
performance and if the investment is justified. The information generated from the
evaluation should be used to make adjustments to the program or to decide whether
it should continue in its current format.
The communication and consultation process requires an initial, two-hour meeting will
be held with each member of management and staff.
There would then be ongoing, weekly staff meetings to discuss the strategies and their
implications. Longer term communication will be in the form of an online newsletter or
blog.
Training and education should be discussed during every employee’s annual review,
carried out by their line manager. They should be asked about the learning
opportunities that they have taken advantage of during the year and what they need,
and plan to do, over the year to come. These sections of the review should be collated
by the Human resources department to enable effective, ongoing, comparative
assessment of whether King Edward VII College’ organisational learning targets are
being met.
Strategies
Recognising that organisational learning and development is multi-faceted, our
approach will be to combine some or all of the following:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 47 of 86
Strategy Flexibility Timeline Resources Responsibilities Performanc
e indicators
Write a
Learning
and
Developm
ent Policy
and
Procedures
Can be
revised
as often
as
necessa
ry
Within
one
week
None
require
d
General
Manager and
HR Manager
Complete
d Learning
and
Developm
ent Policy
and
Procedure
s
On the
job
learning
Timing and
personnel
matching
can be
altered as
required.
Formal
program
ready
within 2
months.
None
require
d
General
Manager and
HR Manager
All new staff
members
provided with
on the job
learning
opportunities
during their
induction
period.
Self-
directed
learning
Staff can
research
and
establish
the
learning
that
interests
them and
benefits
the
company.
Staff
can
begin
researc
hing
immedi
ately
None
required
Individual
staff
members
HR Manager
to collate
data
All staff taking
part in at least
two self-
directed
learning
opportunities
per year
Deployme
nt
Deployme
nt can be
stopped
or
changed
at short
notice.
Formal
progra
m
ready
within 2
months
.
None
required
General
Manager
and HR
Manager
All requests for
deployment
opportunities
are followed
through
Group
learning
Team
members
hip can
be
altered as
the
situation
allows
Formal
progra
m
ready
within 2
months
.
None
required
General
Manager
and HR
Manager
Interdepartme
ntal learning
groups
established
with every staff
member
assigned to at
least one.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 48 of 86
Applied Research Policy and Procedures Introduction
King Edward VII College is committed to supporting ongoing applied research into
all aspects of its operations in order to meet the ongoing objective of being a
respected learning organisation.
We realise that following old policies and practices is not an option in an age of rapid
social, economic, cultural, and environmental changes taking place globally, so we
encourage applied research that helps us to run our organisation in a better way.
We are also committed to research into leadership theories, methodologies and
strategies in order to develop our internal learning and those of our clients.
Scope
This document has been developed to guide applied research that is carried out on
behalf of the College.
These Policy and Procedures apply to all employees.
Procedures
Applied research carried out at King Edward VII College should be carried out
observing the following steps.
1. Select, define, and gain approval for the research project
Articulate which problem or opportunity the research is
meant to address. Define what the goal and objectives of
the inquiry are.
Clarify the logistics: define what the constraints are within which the research will be
carried out.
All research projects carried out by King Edward VII College employees are to
be assessed and authorised by the organisation’s CEO prior to
commencement.
2. Review existing information
Learn as much as possible about the research problem, goal, and objectives in
a short period of time. This will help clarify the research goals and objectives. It
can save you from spending time on inappropriate problems or questions that
may have already been answered elsewhere.
The following are commonly used sources of information:
• Reports and administrative documents
• Academic literature review
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 49 of 86
• Researching better-performing competitors
• Interviews.
3. Plan research methods and tasks
Research methodology is a plan of your research tasks that describes how you will
answer your research questions. The methodology includes the sampling, data
collection and analysis that you will use.
A research project’s methodology can be established by adhering to the following
steps:
• Select the design framework (experimental or descriptive) you will be using.
• Specify the information needed to answer each research question.
• Identify data sources for each piece of information needed.
• Specify how you will sample the data that you collect from the sources.
• Decide on data collection methods. Combining data collection methods,
piloting them, and/or modifying them in advance can produce better
quality data.
• Design data collection instruments, forms, questionnaires and procedures
corresponding to each data collection method.
• Identify data analysis methods and tools for qualitative and/or quantitative data
as relevant.
• Plan how you will address validity and reliability issues.
4. Collect data
Data should be collected as set out in step 3.
It should be recorded in a manner that enables efficient analysis
5. Analyse and report on data
Your analysis methods and tools will depend on the data that has
been collected. Data analysis should be carried out as set out in step
3.
Your data analysis should include:
• Identifying patterns in your findings
• Comparing patterns, or trends, across different research questions and/or data
collection
methods
• An interpretation of your findings in the light of your initial question(s)
• Draw practical recommendations from the data and analysis
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 50 of 86
Record and present your findings in a form that is easily understandable to the
intended audience. This should be in any written format. We value creativity and give
the researcher the freedom to choose how they record and present
Learning and Development Policy and Procedures Introduction
King Edward VII College is committed to be a great place to work and to learn.
Personal and professional development for all staff is a key element in developing the
company and its workforce to meet the future challenges
King Edward VII College is committed to continually improving the opportunities
available to staff to help them reach their full potential.
Purpose
This Learning and Development Policy and Procedures describes the responsibilities of
staff and their line managers in implementing the company’s Organisational Learning
Strategy. It is intended to guide all employees in meeting their individual learning and
development requirements and responsibilities.
Duties and responsibilities
Staff are required to:
• Discuss their learning and development achievements, progress and
needs at annual performance reviews and one to one meetings
throughout the year with their line manager
• Agree to an annual personal development plan with their line manager
• Be proactive in accessing and attending learning opportunities available
• Complete all elements of study days and courses, providing feedback
on the quality and effectiveness of these
• Provide evidence of learning at annual performs reveiw.
Line Managers are required to:
• Ensure that all staff have equal access to learning and development
opportunities.
• Hold regular discussions and reviews with staff on their learning and development
progress
• Collaboratively develop an annual personal development plan with all staff
• Provide support to staff to meet their plan
• Ensure the release and attendance of staff for mandatory training.
• Collate education and development information from staff performance reviews
for HR records
• All Managers must undergo training to ensure they have the skills and knowledge
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 51 of 86
to undertake effective annual staff performance appraisals and performance
reviews and support staff in constructing a personal development plan
Procedures Identifying Learning and Development needs and opportunities
Both the line managers should prepare for the annual performance review by
reflecting on the quality of their work and how this could be improved.
Specific goals should be linked to available courses or other educational opportunities.
Each prospective learning and development activity should have the approval of
both line manager and staff member.
Study leave
All staff should be given enough time off to attend mandatory training, minimum
essential professional requirements, continuous professional development and role
essential requirements.
Study leave should be requested in writing. An email to the line manager is adequate
for this purpose.
Study leave is granted at the discretion of the line manager and will only be allowed if
mandatory training requirements have been fulfilled.
For study leave to be considered, the learning must meet one of the following criteria:
• The activity has been approved as part of a personal development plan
• It helps meet the King Edward VII College’ strategic aims and objectives
• The learning is essential to enable the employee to carry out their duties
Funding
If employees require funding for external study opportunities, books or course materials,
they must obtain the approval of their line manager.
Privacy policy and procedures Scope
This privacy policy outlines how Kings College protects and handles personal
information in accordance with its obligations under the National Privacy Principles
(APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).
1 Collection of information
1.1 Kings College collects personal information relating to individual
creators, publishers, licensees and IT professionals as part of the normal
course of its business.
1.2 Where possible, Kings College collects personal information directly from
the individuals themselves.
1.3 Third party collection: Kings College may also collect personal information
from third parties in accordance with the requirements of the APPs,
including:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 52 of 86
• From other rights holders of a work, including the publisher. This is
restricted to information which will assist in member recruitment or
payment to rights holders, such as
contact and entitlement information. If Kings College cannot collect that
personal information from other rights holders, its ability to efficiently
recruit and pay rights holders will be restricted;
• Kings College has agreements with similar organisations in other
countries that enable the use of foreign text and images in Australia,
and the collection of fees and royalties for the use of Australian works
overseas and may collect information in this process;
• From the public domain from third party sources such as social
networking services, industry directories, industry guides, and the
Internet; and
• Through purchased mailing lists and business database lists which are used
for
sending Kings College marketing material, where recipients have
consented to receiving such communications or it would be reasonably
expected of us to use or disclose the information for that purpose.
1.4 Websites and online services: a variety of information is collected by users
of our Websites and online services.
1.5 Emails and electronic forms: our servers may record an email address if
a message is sent online. An email address will only be used for the
purpose for which it has been provided and it will not be added to a
mailing list or used for any other purpose without consent.
1.6 Google Analytics: Kings College uses Google Analytics to collect data
about users’ usage and behaviour on Websites. This information is used to
improve the Websites and is not used by Kings College to personally
identify users of the site. All tracked data is anonymously collected in
accordance with Google Analytics’ privacy policy. Refer to Google’s
privacy policy for further information:
http://www.google.com.au/policies/privacy/
1.7 Cookies: Kings College uses session ‘cookies’ to help analyse how users
use
their Websites. The cookie-generated information generated about the use of
the website (including IP address) will be transmitted to and stored by our
service providers on servers hosted in Australia. By using our website, users
consent to the processing of data
about them in the manner and for the purposes set out above.
2 Anonymity
2.1 We provide the option for individuals to not identify themselves, or of
using a pseudonym when dealing with us. In some circumstances, if a
choice is made not to provide the information requested we may not be
able to provide certain services.
2.2 We do not provide this option in circumstances where it is
impracticable to do so or where Kings College is legally required to
deal with identified individuals only.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 53 of 86
3 Use and disclosure of personal information
3.1 Kings College uses and discloses personal information for the primary
business purposes for which it is collected (set out above) and related
management purposes.
3.2 Kings College uses and discloses personal information for any other
purposes to which consent has been given.
3.3 Kings College will not otherwise use or disclose personal information without
consent being given unless otherwise required or authorised by law.
3.4 Subject to the requirements of the APPs, Kings College may also use and
disclose personal information for any other related purpose that one would
reasonably expect the information to be used or disclosed.
4 Marketing material
4.1 Kings College may use personal information, from time to time, to
send to marketing material that we consider will be useful, or other
material about our activities.
4.2 Kings College will only do this if we collected the information and one would
reasonably expect us to use or disclose the information for that purpose, or if
consent has been given to receiving such communications.
5 Personal information storage and security
5.1 Kings College takes reasonable steps to protect personal information from
loss, unauthorised access, modification, disclosure, interference or other
misuse. These steps include electronic access restrictions for electronic files
that contain personal information, securing paper files containing personal
information in locked cabinets and physical access restrictions.
5.2 Once collected, Kings College holds personal information in a number of
different formats, including on servers (located both onsite and offsite,
including in the cloud), databases, filing systems and in offsite backup
storage.
5.3 Kings College only retains personal information for as long as it is required
for its business purposes or for as long as required by law. Any information
that we no longer require is destroyed securely. An exception to this may
be retention of the information for data analysis. However, if this occurs,
the information will be retained in a form that does not allow you to be
identified from that information.
5.4 Kings College undertakes not to disclose your personal information in
any manner that would be considered direct marketing.
6 Digital security
6.1 Input devices such as thumb drives or other external memory devices should
only be used if they come from a trustworthy source.
6.2 Before opening a thumb drive folder, ensure that a malware scan is run on
it.
6.3 Files that are to be modified should first be saved to the computer’s
desktop and the thumb drive ejected before beginning work on the files.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 54 of 86
6.4 All files should be saved to the relevant folder, and not left on the desktop.
6.5 Back up of data should be performed at the end of every week. The data
should be backed up onto an external memory device, which will be
stored in the security cupboard in the Administration office.
7 Internet security
7.1 A mailbox should be created for each email sender so they can be
accessed efficiently.
7.2 Before logging off from your inbox, ensure that it is empty. All emails
should be placed in their sender’s mailbox.
7.3 Suspicious or potentially dangerous emails should be deleted
immediately. Attachments should not be opened.
7.4 Personal emails should not be opened at work, or on King Edward VII
College’s computers. If an email of a personal nature is received on a King
Edward VII College’s email address, forward it immediately to a private
email address, and open it outside work. Delete the original email from the
inbox once it has been forwarded.
7.5 Returned email should be examined to ensure that the address in correct.
If in doubt as to the correct address, contact the source of the address
and ask for verification.
7.6 Email attachments should only be opened if they come from a trusted
source. Attachments are to be stored and sent only as pdf, Word,
PowerPoint or Excel files. If trustworthy emails are received in other formats,
they should be converted before filing.
7.7 New staff must be assessed on their email competence by their manager
before they are given access to their company email address and access to
company files. This assessment is to be carried out on an external email
account.
Task 1: Plan and develop an applied research strategy
You are required to plan and develop the research plan/ proposal.
You need to start working on Task 1.1, 1.2 and 1.3 of your Project Portfolio.
While working on Task 1.1, 1.2 and 1.3 you need to:
• List at least three objectives/goals of the organisation
• Describe your role in the organisation
• Explain how your research task is relevant to the strategic practices and
outcomes of the organisation and how it will help your organisation to achieve
improved organisational outcomes
• Describe your research task, including purpose, hypothesis, target group’s
profile and needs, context and data requirements.
• Once the above requirement of Task 1.1, 1.2, 1.3 of your Project Portfolio is
completed. You must meet at least two relevant stakeholders to clarify and
confirm the purpose of your chosen research task.
• At the end of Task 1, students must submit the following:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 55 of 86
– Meeting minutes template.
– Proof of policies and procedures
– Proof of textual information source x 3
– Research plan/proposal
Project Portfolio
Student name:
Date:
Organisation this
assessment is
based on:
Research task/
topic for the
assessment:
Task 1.1
In this assessment task, you must:
• Describe the organisation you are basing this project on. This includes:
– What is the name of the organisation?
– What are the main activities of the organisation?
– List at least three objectives/goals of the organisation (i.e. list three
desired outcomes of your organisation).
– What is your role in the organisation?
• You can use the space provided below to complete the above describe the
organisation.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 56 of 86
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 57 of 86
Task 1.2
In this assessment task, you must:
• Determine how your research task will help your organisation to achieve
improved organisational outcomes?
– How is your research task relevant to the strategic practices and
outcomes of the organisation?
– Explain how your chosen research task/topic will help your
organisation to achieve improved organisational outcomes.
• You can use the space provided below.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 58 of 86
Task 1.3
In this assessment task, you must:
• Describe your research task. This includes:
– What is the purpose of your research task?
– What is the hypothesis of your chosen research task?
– Describe your target group’s profile and needs.
– What is the context of your research (the cultural, social,
geographical or institutional factors in which the organisation operates
and in which the research will be carried out)?
– What data is required for your research task?
• You can use the space provided below to describe your research.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 59 of 86
Task 1.4
This is a role-playing task.
• You are required to arrange a meeting with at least two (2) stakeholders in
order to confirm the purpose and requirements of applied research.
• Before the meeting you must have the task 1.1, 1.2 and 1.3 completed.
• You are to clarify the following information about applied research:
– The purpose for applied research.
– The requirements for applied research.
– How will it help the organisation.
– When the research will be done.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 60 of 86
– How you plan to document and present the research.
• You are required to record the discussion with the stakeholders in the meeting
minutes template.
Meeting Minutes template
Date
Time
Meeting Location
Purpose of the
meeting:
Note-taker:
Attendees
Agenda Item 1:
Agenda Item 2:
Agenda Item 3:
Agenda Item 4:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 61 of 86
Task 1.5
In this assessment task, you must:
• Summarise the legislative requirements (legislation, regulations and codes of
practice) for conducting applied research. You must consider:
– Any legislation/regulations/codes of conduct that apply specifically
to your chosen research task.
– Any legislation/regulations/codes of conduct that apply to the
process of conducting applied research.
– Any legislation/regulations/codes of conduct that apply to research
ethics
• You can use the below space provided to summarise the legislative
requirements.
Task 1.6
In this assessment task, you must:
• Summarise your organisation’s policies and procedures applicable to
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 62 of 86
conducting applied research.
– Summarise any policies and procedures that apply to:
o You chosen research task
o The process of conducting applied research
o Research ethics
• You can use the below space provided for summarising your organisation’s
policies and procedures applicable to conducting applied research and to
attach a proof of the policy and procedure.
Task 1.7
In this assessment task, you must:
• Summarise the tools and resources available that may be used to assist with
your applied research task.
• You can use the below space provided for summarising the tools and
resources available that may be used to assist with your applied research task.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 63 of 86
Task 1.8
In this assessment task, you must:
• Research and evaluate theories/methods/techniques/tools to collect, analyse
data and maintain data integrity for your research task. This includes:
– Complete the table provided below to summarise your research.
– Evaluate alternatives.
– Apply the most appropriate method to your research task.
• You can use the below provided table.
• You must submit proof (3) of your information sources to this section of their
portfolio.
Research on: Summary of research
(including information
source/s):
.
Evaluation to apply
most
appropriate
method/technique to
your
research task:
Applied research theories
(at least two theories)
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 64 of 86
Methods/tools/techniques
that may be used for
collecting data (at least
three)
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 65 of 86
Methods/techniques/tools
for analysing data (at
least two)
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 66 of 86
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 67 of 86
Methods/techniques/tools
for maintaining data
integrity (at least one)
Task 1.9
In this assessment task, you must:
• Identify technology and technology services that may be used to support your
data collection and analysis.
• You can use the below provided space.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 68 of 86
Task 1.10
In this assessment task, you must:
• Prepare a research strategy, considering the available tools and resources.
• You can use the below provided space.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 69 of 86
Task 1.11
In this assessment task, you must:
• Analyse the limitations of your research, including the factors which may affect
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 70 of 86
the reliability and validity of your data.This includes:
– Give the number of samples that you intend to base your research
on:
o Explain how you arrived at the sample size.
o Explain whether that is a valid sample size for the planned
project.
o Describe how reliable the results of the research should be, given
the intended sample size.
– Describe how the research results will prove (or disprove) your
original hypothesis.
– Summarise any limitations that the research design could have on
the validity of the results.
– Describe how the integrity of the data collected and analysis tools
used will optimise the relevance of the research
• You can use the below provided space.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 71 of 86
Task 1.12
In this assessment task, you must:
• Use the work you have done so far to prepare a research proposal or plan. The
proposal must include:
– A description of your research task (purpose, hypothesis, context)
– Organisation and legislative considerations (policies and procedures,
legislation and codes of conduct).
– A full description of the data collection and analysis methods,
theories, tools and techniques to be used.
– The technology and technology services that will be used to support
data collection.
– The number of samples that you intend to base your research on.
– How reliable the results of the research should be, given the
intended sample size.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 72 of 86
– Limitations to your proposed research strategy, including the
reliability and validity of the data.
• You can use the below provided space.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 73 of 86
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 74 of 86
Task 2: Collect and analyse data
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 75 of 86
At the end of this section, you must submit the following to the assessor:
• Proof of technology use
• Proof of technology service use
Task 2.1
In this assessment task, you must:
• Use technology and technology services to collect data for your research task.
This will include:
– Using at least one form of technology to collect data.
– Using at least one technology service to collect data.
– Summarise the data.
• You can use the below provided space and attach proof of how you have
used technology and technology services to collect data.
Task 2.2
In this assessment task, you must:
• Access any other sources of information or relevant contributors to your
planned research. This will include:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 76 of 86
– Which sources or contributors did you access (at least one)?
– Summarise the information/data.
• You can use the below provided space and attach proof of the information.
Task 2.3
In this assessment task, you must:
• Analyse the data. This will include:
– Use the methods, tools or techniques identified in Task 1 to analyse
your data.
– Identify trends, changes or patterns.
• You can use the below provided space and attach proof of the information.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 77 of 86
Task 2.4
In this assessment task, you must:
• Summarise your research findings. This will include:
– Describe your research findings (i.e. the outcome of your analysis).
– Explain how the findings impact on the requirements of your
stakeholder(s).
– How do your findings impact the organisation (e.g. customer,
employees, business plan etc.)?
– Are your findings appropriate and suitable for your original research
strategy (developed in Task 1)?
– Confims the integrity of the of collected data and analysis
• You can use the below provided space.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 78 of 86
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 79 of 86
Task 3: Document and present research findings
In this assessment task, you must:
• Document and present your research findings. This includes:
– Research summary (purpose, hypothesis, findings,
surprising/important/outlying results)
– Methods used (how they carried out the research, collected data
and performed an analysis)
– Results obtained (recorded in an appropriate format)
– Detailed description of findings (if relevant)
– Relevance and impact of results (on the
organisation/customer/stakeholders etc.)
– Accuracy (of data and analysis)
– Further research required (including the approach for the research)
and presented
• You are required to present your research findings to the stakeholders. This can
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 80 of 86
include but is not limited to :
– Research poster
– Written research brief
– PowerPoint presentation
• Submit the final research to the assessor.
OBSERVATION CHECKLIST
Observation Checklist Part 2 All tasks
To be completed by the assessor
During the project, did you observe the student demonstrate the task
deliverables as follows:
Was the
student's
performance
satisfactory?
1. Clarified and confirmed applied research purpose and requirements
of relevant stakeholders. This is evidenced by:
Yes
No
• Task 1.4
• Meeting Minutes Template
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 81 of 86
2. Identified policies and procedures in relation to conducting applied
research. This is evidenced by:
Yes
No
• Task 1.6
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
3. Established methods for collecting and maintaining data in a
systematic manner. This is evidenced by:
Yes
No
• Task 1.8
• Task 2.1
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
4. Analysed factors affecting the reliability and validity of data. This is
evidenced by:
Yes
No
• Task 1.11
• Task 2.3
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
5. Reviewed relevant research ethics and codes of conduct. This is
evidenced by:
Yes
No
• Task 1.5
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
6. Prepared applied research strategy and hypothesis. This is evidenced
by:
Yes
No
• Task 1.10
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
7. Framed a research strategy according to available tools and
resources. This is evidenced by:
Yes
No
• Task 1.7
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
8. Reviewed and evaluated a range of applied research methods,
theories and data collection techniques. This is evidenced by:
Yes
No
• Task 1.8
• Task 1.12
First additional attempt (Tick this option, if required) Yes
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 82 of 86
No
Second additional attempt (Tick this option, if required) Yes
No
9. Selected methods to gather and analysed data according to
research strategy. This is evidenced by:
Yes
No
• Task 1.8
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
10. Used suitable technology and technology services to support data
collection and analysis.
Yes
No
• Task 1.9
• Task 1.12
• Task 2.1
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
11. Accessed sources of information and contributors relevant to the
research. This is evidenced by:
Yes
No
• Task 2.2
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
12. Confirmed integrity of the data collected, and analysis tools used.
This is evidenced by:
Yes
No
• Task 2.3
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
13. Evaluated how research findings such as trends and changes will
impact on requirements of relevant stakeholders. This is evidenced by:
Yes
No
• Task 2.2
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
14. Reviewed data and research findings for accuracy of details and
adherence to any legal requirements. This is evidenced by:
Yes
No
• Task 2.3
• Task 3
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
15. Collated and analysed data for relevance against the original Yes
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 83 of 86
applied research strategy. This is evidenced by: No
• Task 3
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
16. Documented and presented research findings in a clear and logical
manner consistent with stakeholder requirements. This is evidenced by:
Yes
No
• Task 3
First additional attempt (Tick this option, if required) Yes
No
Second additional attempt (Tick this option, if required) Yes
No
17. Identified the need for, and approach to, further research as
required. This is evidenced by:
Yes
No
• Task 3
Assessor comments (Please provide detailed comments on the student's
performance)
Assessment Outcome
(Assessor to tick the
appropriate outcome)
Satisfactory
Not Satisfactory
Not Completed
Assessor Comments
Assessor Signature
Assessment Date
Student Signature
Final Assessment Record
Student name:
Student ID:
Assessor name:
Date of
completion:
Unit of competency: BSBINS603 – INITIATE AND LEAD APPLIED RESEARCH
Student results
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 84 of 86
Assessments
Satisfactory Not Yet
Satisfactory Not
Submitted
Assessment task 1: Knowledge Test
Assessment task 2: Project
Comments/ Feedback:
Unit outcome: Competent Not Yet Competent
Is re-assessment required? Yes No
Assessor Signoff
By signing this final assessment record:
• I confirm that the student has attempted all requirements of this unit of competency
• I am satisfied the work submitted is their own work.
• I have informed the participant of the assessment decision.
Assessor signature: Date:
Student Signoff
By signing this final assessment record:
• I have received, discussed and accept the outcome from my assessment as above for this unit
of competency and I am aware of my right to appeal.
Student signature: Date:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 85 of 86
PART 3
Appendix
Appendix1- Assessment resource in simulated
business environment
ASOC will conduct this assessment in its campus by setting simulated business environment
which is safe and experiences typical activities experienced in those working environment in this
industry. The following resources will be made available to the learner:
▪ ASOC’s Institute office equipment and resources.
▪ Workplace policies and procedures.
▪ Workplace budgets and financial plans.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational
education and training legislation, frameworks and/or standards.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBINS603 Candidate Assessment Tool Version no:23.05 Page 86 of 86
